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| Guest Review: 1 |
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Posted Date: 2012-04-30 |
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| When I called the hotel before booking, I was told that the waterpark and slide would be open at the time of our stay. This influenced our decision to stay since we were traveling with a child who would enjoy the water features...when we arrived they told us the slide was closed, when I let her know we had been misinformed she said "everyone that works here knows the dates that it is open." Obviously not the person I talked to. Throughout the stay, there were workers and supplies all over the place,because they were working on the roof, we had to walk around them to get to our room. But the worst thing that happened was a safety issue right in our room, a 4inch metal piece sticking out from the bottom of the bed frame that cut both my husband and myself on the legs. When I told the front desk and showed them the gash across my leg(which will probably leave a scar) they said " you should have let us know when it happened so we could change your room". Overall not very good service,and not impressed with this hotel. Only positive was the convenience to the airport. |
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| Guest Review: 2 |
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Posted Date: 2012-04-18 |
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| good place to stay for the money, i love the suite, comfortable! |
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| Guest Review: 3 |
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Posted Date: 2012-04-10 |
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| Arrived easily got my room..got to my room card would not open door..went back to front desk..receptionisr went with me made sure new card opened door...she always has a smile....she left ..later I couldn't get in again..called front desk ..she came again with her smile opened it....being the blockhead that I am. I was putting the card in wrong..the young lady never seemed annoyed with my stupidity...GREAT STAFF...Ill be back again |
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| Guest Review: 4 |
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Posted Date: 2012-02-18 |
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| 공항과 가까워서 좀 시끄럽긴 하나,
대체적으로 좋은 호텔입니다.
겨울이라 수영장으로 들어가지 못한 건 아쉽지만,
다음에 기회가 되면 거기서 썬탠을 즐겨보고 싶네요.
호텔 내 식당도 괜찮구요. |
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| Guest Review: 5 |
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Posted Date: 2012-01-18 |
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| I was surprised at how luxurious this hotel was considering it's location by the airport and the age. But it was spacious, clean, comfy and overall very nice. |
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| Guest Review: 6 |
by ArthurE of
Marfa,Texas |
Posted Date: 2011-12-20 |
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| our stay was very pleasant. personnel wa very heplfull and curtious. room was excellent. i would stay again and recomend it. |
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| Guest Review: 7 |
by Jerry of
San Diego, CA |
Posted Date: 2011-12-03 |
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| Hotel is not up to Wyndham standard as I expected. the heater/thermostat in the room is very loud when it kicks in. It sounds like someone hit a metal block with a hammer. There is barely enough towels in the room. It lacks hotel amenities book. The rooms door slam pretty loud so you can hear all the hotel guests going in and out of their rooms.
Other than that, it's comfortable enough. I stayed only one night. |
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| Guest Review: 8 |
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Posted Date: 2011-12-02 |
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| I arrived after a long day of meetings, at about 9:30. The lobby was very nice. The farther away from the lobby I got, the more run-down the place looked. My room was clean, but looked pretty outdated and "budget." There were many people who were shouting in the hallways or talking very loudly in the hallways. They must think that, like those who pick their noses while driving in their cars, that no one will see/hear them!! For God's sake, people, can't you just call each other's rooms or knock on the door and then go into the other person's room before you bellow your conversation?! It just felt very low class to me. Needs better insulation around the front door, perhaps. There was a pretty big amount of light that came in under the front door when I turned the lights off. I stayed here because of the easy access to the airport, but I doubt I would ever stay here again. |
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| Guest Review: 9 |
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Posted Date: 2011-11-18 |
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| We travel in and out of El Paso all the time and we definitely make this our El Paso hotel from now on. |
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| Guest Review: 10 |
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Posted Date: 2011-11-16 |
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| couple of problems but staff very helpful. breakfast not the best but comfortable rooms |
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